Sustainability Strategy

Our commitment to ESG is intrinsic to our company’s purpose, mission, and DNA values.

We strive to provide the best protection for families and small businesses. We also aim to go above and beyond to fulfil our promise, which includes making a difference to maximise value not just for our business and customers, but also for society at large.

CEO letter *

More intentional steps forward on our ESG journey

Our purpose places Environmental, Social, and Governance – ESG – at the very core of who we are. We protect what matters most. We bring peace of mind to our customers. This is our purpose. It helps us to attract world-class talent to support our continued growth, and it’s important to our new and existing customers. To us, sustainability is not a side topic. Because our environmental and social impact, how we serve society and our communities, is inherent in what we do, every day.

2022 has been a year in which we have taken more intentional steps on our sustainability journey. During this year we strengthened our governance and made our plans more actionable, more measurable, more transparent, and clearer to our stakeholders. The results of our materiality assessment have shaped our sustainability and business strategy across five pillars – Our Customers, Our People, Our Communities, Our Planet, and Ethics & Integrity – and 11 topics which are identified as material and drive our action and strategy in an integrated manner across our business operations and functions.

With our talented team, our leading technologies, and the support of our stakeholders, I am optimistic and confident that we will reach our ESG targets for 2030 and beyond and make further strides in sustainable development. Thank you for your continued trust and support.

Austin Lally, Group CEO

*This is an extract of our CEO letter. To read the complete letter, please click here.

Verisure at a glance

People protecting People

We are the leading provider of professionally monitored alarms in Europe, with a strong presence in Latin America. We believe it is a human right to feel safe and secure. Our mission is to bring peace of mind to families and small business owners anytime and anywhere.

+4.7

million customers.

+800k

new customers.

countries in Europe and Latin America.

+26k

dedicated colleagues.

ESG Strategy

Listening to our stakeholders

Our ability to deliver on our commitment to stakeholders has guided us throughout the years, teaching us that the best way to adapt to different moments in history is by listening. Our customers, partners, and other stakeholders trust us because of our integrity, vigilance, and commitment.

We have conducted a materiality analysis, engaging both internal and external stakeholders, to determine our most material ESG topics.

Material issues are topics that have a substantial influence on our stakeholders’ perceptions of our performance and our ability to create and sustain value. In other words, materiality determines when an issue is relevant enough to be considered part of our business strategy.

This is represented in our materiality matrix:

* The following topics were considered to have low impact in our materiality assessment and are, therefore, not considered material issues for Verisure: →Biodiversity and ecosystems →Water marine resources →Pollution

Committed to action

To translate these priorities into goals, we have analysed and prioritised KPIs in terms of our internal priorities, reporting, and stakeholder requirements. We have used these to define our ESG roadmap for 2023-2025, a new formalised strategy approved by the Board ESG Committee. We consider policies, regulation, and training as our key operational enablers, together with active leadership, sharing of best practices, and internal and external communication.

United Nations Global Compact (UNGC)

Sustainable Development Goals (SDGs)

Our Customers